It’s a common occurrence for items to be repaired in a home. From the real estate agent making simple repairs with a client or the longtime homeowner, maintenance and prevention are key around the home. Whether it is an air conditioning unit not functioning properly or leaky faucets and a minor plumbing repair, you know you want to be treated fair and respectful when it is time to call a professional.
At HomeSquad, we understand all of the different scenarios and it is our job to make the job as smooth as possible. Within the same breath, it is important for homeowners to know how to understand the situation at hand as well.
Stay calm
Things happen. And they are going to happen everyday around the home. If something is not working properly, stay calm and try to find the solution to what is happening so you will have all of the information when you make the call to a professional.
Understand the situation
Knowing how an HVAC unit or plumbing works is key. If you know the basics, then it will be much easier to diagnose the problem.
Gather information
If you have followed step one and step two, then the information stage after the call should be a breeze. Ask questions and ask plenty of them. By asking the right questions, it will only build upon your knowledge base for future reference. Of course, you don’t want to be bothersome to the technician while they are working so ask questions before the service has been performed and after it has been performed.
Cost
Cost is a big concern when it comes to HVAC repair or plumbing maintenance. How am I going to pay for this? Should it be this high? These are common questions that will run through the mind of homeowners. In most scenarios, ask for an estimate on the front end. Remember that it is an estimate and there could be other parts associated with the cost once the technician assess the situation. If the cost is high depending on your money situation, ask the company about payment plans.
If you follow these rules of thumb for HVAC repair, HVAC maintenance or plumbing repairs, then you should have a relationship that goes a long way with a trusted company or maintenance technician.